Mitchell recently released its latest Plugged-In: EV Collision Insights report, highlighting trends in 2025 collision claims and repairs for battery electric vehicles (BEVs), plug-in hybrid electric vehicles (PHEVs) and mild hybrid electric vehicles (MHEVs).

Claims Trends for Electrified Vehicles

While sales of new BEVs declined about 2% in the U.S., claims for repairable vehicles continued to increase. The share of repairable claims also rose year over year by 6% for PHEVs and 20% for MHEVs in the U.S., and by 26% and 29%, respectively, in Canada.

“Even as BEV adoption slowed in North America last year following the end of government tax incentives, the auto insurance and collision repair industries still saw claims volume rise since more of these vehicles are on the road than ever before,” said Ryan Mandell, vice president of strategy and market intelligence at Mitchell, in a Feb. 19 news release. “Due to their dense electrical architectures, software-driven systems and interconnected, sensor-heavy designs, these vehicles require additional diagnostic and calibration operations when damaged, which can increase cost, complexity and repair cycle time.”

In 2025, BEVs averaged 1.70 calibrations per estimate, compared with 1.63 for hybrids and 1.54 for vehicles with internal combustion engines.

Vehicle Values, Severity, and Parts Use

The report also outlines changes in vehicle values, claims severity, and parts selection.

Vehicle values declined across most powertrain types, with BEVs experiencing the largest decreases: 6% in the U.S. and 13% in Canada. Mitchell attributed the decline to accelerated depreciation, greater availability of lower-cost models, and shifting consumer sentiment.

Average severity for repairable BEVs fell by 5% in the U.S. and 2% in Canada. Claim severity for PHEVs remained flat in both countries, while average costs for MHEVs increased by 4% to $5,054 in the U.S. and remained steady at $6,267 in Canada.

OEM parts continue to be used more frequently in BEV collision repairs. For repairable BEVs, 86% of parts dollars on estimates were allocated to OEM parts, compared with 62% for vehicles with internal combustion engines. The percentage of repairable parts listed was 13% for BEVs and 15% for ICE vehicles.