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A smartphone with a loading icon displayed on the screen appears in front of an electric vehicle charging station, symbolizing delays or connectivity issues with EV mobile apps.
Newsby News/Media ReleaseJune 30, 2025

EV Apps Hold Promise, Yet Many Miss the Mark

EV drivers increasingly rely on mobile apps to manage their vehicles — but a new J.D. Power survey finds most apps fall short on speed, reliability, and features, especially among non-Tesla brands.

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Couple unloading a Ford F-150 electric pickup truck in their driveway.
Newsby News/Media ReleaseMay 28, 2025

Consumers Maintain Demand for EVs Amid Market Uncertainty

A recent J.D. Power study finds a focus on affordability and education about electric vehicles can drive future adoption.

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Screenshot of Comvoy.com
Newsby News/Media ReleaseJanuary 22, 2025

Work Truck Solutions and J.D. Power Launch Commercial EV Hub

Work Truck Solutions has partnered with J.D. Power to launch the Commercial Electric Vehicle Hub, a resource for the electrification of fleets. The CEV Hub is hosted on Comvoy.

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Newsby StaffMarch 1, 2024

Public Charging Landscape Deteriorating, J.D. Power Study Finds

The J.D. Power 2024 U.S. Electric Vehicle Experience Ownership Study identifies pain points in EV ownership, plus evaluates the top influences to customer satisfaction. See which vehicles ranked at the top in overall owner satisfaction.

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Newsby Staff and News ReportsFebruary 13, 2024

EVs Bring More Problems Than Other Vehicle Types

A recent JD Power reliability study shows users find electric vehicles far more troublesome than gasoline and hybrid vehicles.

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ArticlesDecember 21, 2023

In the Switch to EVs, Many Are Leaving Big Money on the Table

With all fleets racing to electrify their fleets, many have been failing to take advantage of some money-saving incentives.

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Newsby News/Media ReleaseMarch 16, 2023

New Study Shows EV Owners' Thoughts on Cost of Home Charging

J.D. Power’s latest survey explores the electric vehicle marketplace and how rising electricity rates are leading to more EV owners expressing dissatisfaction with home charging.

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Newsby News/Media ReleaseMarch 1, 2023

New EV Models Spur More Satisfied Owners as Market Grows

Rivian R1T ranks highest overall; MINI Cooper Electric ranks highest among mass market brands.

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Newsby News/Media ReleaseJanuary 17, 2023

EV Parity with ICE Vehicles - Are We Making Progress?

J.D. Power's new Electric Vehicle Index uses data and analytics to measure the path to EV adoption and how far we've come to parity with gas-powered vehicles.

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Newsby News/Media ReleaseJune 29, 2022

J.D. Power: EVs More Problematic than ICE; Vehicle Quality Drops

According to the brand’s 2022 U.S. Initial Quality Study, vehicle issues see a record decline over the past year, while EV owners report more problems compared to the average car.

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