Charged Fleet Logo

EVs Bring More Problems Than Other Vehicle Types

A recent JD Power reliability study shows users find electric vehicles far more troublesome than gasoline and hybrid vehicles.

February 13, 2024
EVs Bring More Problems Than Other Vehicle Types

One sore spot for EV owners is the frequency of tire changes due to the heavier weight of the electric batteries.

Photo: Artem Podrez / Pexels

2 min to read


The tradeoff with more expensive long-to-charge EVs has always been that they cost less for maintenance and don’t require as much repair as traditional gasoline vehicles.

Once taken for granted as a certainty among EV advocates, that advantage now crumbles into a liability and setback based on a JD Power study released Feb. 8.

Ad Loading...

Owners of battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs) experience more problems than owners of gas-powered and hybrid vehicles, reported the consumer insights and data analytics firm. Its 2024 U.S. Vehicle Dependability Study is based on responses from 30,595 original owners of 2021 model-year vehicles after three years of ownership. It was fielded from August through November 2023.

Battery electric vehicles generate 256 problems per (pp) 100 vehicles, while plug-in hybrid vehicles score 216 pp 100 vehicles, hybrids get 191 pp 100 vehicles, and gasoline vehicles come in lowest at 187 pp 100.

One sore spot for EV owners is the frequency of tire changes due to the heavier weight of the electric batteries. At three years of ownership, 39% of owners saying they replaced tires in the past 12 months — 19 percentage points higher than owners of gas-powered vehicles.

The industry average has increased 4 problems per 100 vehicles (PP100) year over year to 190 PP100 from 2023. The rate at which problems have increased between 90 days and three years of ownership has increased to 17%, up 5 percentage points from 12% in 2023.

The study, now in its 35th year, covers 184 specific problem areas across nine major vehicle categories: climate; driving assistance; driving experience; exterior; features/controls/displays; infotainment; interior; powertrain; and seats.

Ad Loading...

The JD Power findings underscore the challenges faced by Hertz auto rental, which is ridding its fleet of 20,000 electric vehicles, or one-third of total EVs it bought, due to higher maintenance costs, more repairs, and lower resale values when compared to its fleeted gasoline vehicles. The global rental car giant also has shelved a massive order of Polestar electric vehicles.

EV manufacturers are also trimming back production and supply plans as more consumers avoid buying all-electric vehicles due to concerns about costs, range anxiety, charging access, and overall reliability.

Ford recently reported its battery powered models lost $4.7 billion last year, and projects the losses will grow to as much as $5.5 billion this year, according to a report in Forbes.

In Q3 2023, Ford lost about $36,000 on every electric vehicle model it sold at dealerships, according to Inside EVs.

More Electric Vehicles

An orange GreenPower motor company graphic with a chassis in the bottom right corner.
Electric Vehicles•by Amanda Huggett•October 20, 2026

GreenPower Plans 50 Electric Shuttle Buses for Mexico

GreenPower plans to build 50 electric shuttle buses for Mexico using its EV Star Cab & Chassis platform, partnering with local body builders to expand its market reach.

Read More →
White Rivian R1S SUV customized as the Ghostbusters Ecto-R1, featuring the Ghostbusters logo, red accents, roof-mounted equipment, and emergency-style lights.
Electric Vehicles•October 12, 2026

Who You Gonna Call? Rivian Turns Electric Vehicles Into Ghostbusters Rides

Rivian teams up with Sony Pictures for a Ghostbusters-inspired Halloween software update, complete with custom sounds, lighting effects, and a special Ecto-R1.

Read More →
Einride cabless autonomous electric truck operating outside an EASE Logistics warehouse in Marysville, Ohio.

Einride Electric Driverless Trucks Begin Daily Freight Operations in Ohio

Two cabless electric trucks are now moving freight between EASE Logistics facilities, putting autonomous EV technology into daily commercial operations.

Read More →
Ad Loading...
A FedEx truck driving on the road
Electric Vehicles•by News/Media Release•October 1, 2026

FedEx Orders 2,000 Harbinger Electric Trucks in $300 Million Deal

The Class 5 and 6 electric trucks are planned for delivery by the end of 2027 and will be deployed in FedEx pickup and delivery operations across the U.S. and Canada.

Read More →
Three Volvo leaders stand in front of a turquoise Volva truck
Electric Vehicles•by News/Media Release•September 23, 2026

Volvo Trucks’ Electric Range Named International Truck of the Year 2027

The award recognizes Volvo’s global heavy-duty electric lineup, while more than 750 VNR Electric trucks have accumulated nearly 37 million miles in U.S. and Canadian fleet operations.

Read More →
An electric truck is hooked upat a depot at night
Electric Vehicles•by Lauren Fletcher•September 21, 2026

How Republic Services Decides Where Its Next Electric Trucks Can Go

With 250 electric collection trucks now in service, Republic Services is learning that scaling electrification depends less on proving the vehicle and more on whether each site can support what comes next.

Read More →
Ad Loading...
A Charged Fleet graphic with a transparent rear-view background of a chargin Tesla
Electric Vehicles•by Faith Howell•September 16, 2026

EV Charging Use Is Outpacing Infrastructure Growth

ChargePoint’s 2026 Charging Forward Report points to rising charger use, higher-powered charging, commercial vehicle electrification, and energy-management technology. Here’s what fleets should know.

Read More →
Mark Holland headshot for 2026 leadership update
Electric Vehicles•by News/Media Release•September 10, 2026

EV Realty Names Henrik Holland President as Charging Platform Expands

The former Prologis Mobility and Shell executive will help expand EV Realty’s truck charging business and move its power-first infrastructure model into autonomous vehicle depots and other fleet sectors.

Read More →
Three GreenPower Type A Nano BEAST electric school buses.
Electric Vehicles•by Elora Haynes•September 9, 2026

GreenPower Expands New Mexico EV Pilot With Larger Buses, V2G Testing

After logging more than 17,000 electric miles in the first year, New Mexico’s statewide pilot is moving into its second phase with larger vehicles, continued charging evaluations, and more.

Read More →
Ad Loading...
A black, white, and yellow Charged Fleet podcast logo with text over top
Electric Vehicles•September 4, 2026

Can EV-as-a-Service Help Fleets Scale Electrification?

Sustainability Partners CEO Adam Cain explains how matching EVs, charging infrastructure, and duty cycles can help fleets scale electrification.

Read More →