Videos
Charging Gaps That Impede Electric Fleets
Find out why charger breakdowns can be so misleading, costing fleets time, money, and usage.
- Charger breakdowns are frequently misdiagnosed, leading to costly delays for electric fleets.
- Misleading diagnostics exacerbate downtime and reduce the overall efficiency of electric vehicle operations.
- Charger breakdowns can be caused by various factors, including hardware malfunctions, software glitches, power supply issues, and inadequate maintenance.
*Summarized by AI
Even with charger uptime approaching 99%, many fleets still experience charging failures that disrupt operations. In this episode of The Off Peak, Laolu Adeola, CEO of Leke Services, explains why traditional uptime metrics don't tell the whole story and what fleets should be doing to improve charging reliability.
Highlights and teachable moments include:
• Why a charger failure went unnoticed for 97 days and what fleets can learn from it.
• The difference between charger uptime and successful charging experiences.
• Why only measuring uptime can mask serious operational issues.
• The growing importance of Mean Time to Repair (MTTR).
• How remote diagnostics can reduce downtime and speed repairs.
• Questions fleets should ask vendors before purchasing charging infrastructure.
• The role of firmware management, cybersecurity, interoperability, and data access in charger performance.
• How stronger service-level agreements can improve charger reliability,
Watch the full interview to learn how fleet operators can close the gap between charger performance data and driver experience.
➡️For a related in-depth look at this topic, check out the Charged Fleet May cover feature: Redefining The Charging Reliability Layer
➡️ Charged Fleet Blog: Why EV Rental Fleets Should Stay Limited And Find Their Niche
➡️Related Off-Peak Video: Emerging EV Charging Trends 2026
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