Part and labor prices have increased 4-8%, while part and labor availability have decreased. Due to difficulties sourcing replacement vehicles, fleets are keeping units in service longer. This caused repair spend to increase in 2021.
The secret to attracting and retaining talent lies in the professional environment you create and adapting to the demands caused by the geographic area your operation is located in.
The school believes this digital hands-on experience will better prepare students for a career in the automotive world.
TMC’s new mobile app, based on the council’s technician skills competition, allows players to diagnose and repair virtual trucks.
In a time when interest in technician roles is waning, Walter Ederle believes it’s time to start appealing to the ambitions of the generations of the future.
Jayson Ramirez believes in providing a way for his employees to reach their professional goals.
Erik Metzger discusses the techniques he’s used to create a place where technicians feel like they have the tools they need to excel at what they do.
Opportunities abound for you to recruit and retain…but are you taking the right actions that will pay off in results?
Tom Keyser believes the key to snagging the interest of talented technicians is to educate them about the career possibilities government fleets contain.
Mercedes-Benz USA has developed a “mixed reality” automotive maintenance support system with Microsoft that is designed to allow onsite dealership technicians to work handsfree while sharing real-time views and sounds of vehicles being serviced while talking with Mercedes-Benz technical specialists.
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